With the innovative eCommerce framework solution mycentral, MICROS integrates the final piece of the puzzle: the integration of the consumer layer into your in-store and above-store IT solutions. mycentral will let you tap into existing and new distribution channels. It provides for the integration of online ordering, call-centre applications, centralised-payment gateways, IPTV, iPhone, kiosks, mobile phones, voice-recognition software and laser technology – enabling you to expand your business without increasing your overheads.
The mycentral application is aimed at all sectors of the foodservice and hospitality markets, from hotels to quick-service restaurants, stadiums to casual dining restaurants – anyone that sells a food, beverage or retail item.
Key Benefits
- Increased sales - via new distribution channels including the Internet and mobile applications
- Marketing database - mycentral creates an effective marketing database, which stores customers’ details, address, telephone numbers and most recent orders allowing you to create highly successful and targeted marketing campaigns
- Reduced labour costs - by increasing sales opportunities whilst maintaining the same fixed wage cost
- Increases accuracy of orders - by enabling the customer to take ownership of his/her order process the accuracy of orders increases, saving you time and money
mycentral Additional Solutions
mymenu
mymenu is an interactive restaurant menu and marketing portal built for the Apple iPad and designed to enhance the restaurant dining experience. mymenu transforms the menu item selection and ordering process into a memorable and educational experience for the guest, while providing the restaurant with an opportunity to showcase upcoming events, programs, food and beverage menus and featured items. mymenu simplifies operations by integrating guest loyalty programs with the user interface and ordering process.
Key Benefits
- Dynamic upsellind and cross-selling across menus and categories
- Guest interaction with digital rich content such as product images, nutritional details, recipe information, product reviews, video content, daily specials, pairing recommendations
- Facilitates tabletop ordering and payment processing
The Payment Gateway by MICROS offers cost-effective and cutting-edge integrated payment card processing solutions. It seamlessly integrates with banks and other payment transaction processors and OPERA PMS, MICROS POS and MICROS Web solutions as well as other non MICROS systems. It is the ideal solution for your business.
The Payment Gateway by MICROS supports Visa, MasterCard, American Express, Diners Club, JCB as well as other local network cards depending on the country. It supports credit, debit, and retail payment and loyalty cards, supporting magnetic as well as chip cards. The functions of the software have been carefully planned to correspond to the natural way of working in the hotel, restaurant and retail industries, making business simple in the age of electronic payments.
Key Benefits
- Simplify the payment workflow in your operation
- Speeds up guest service
- Available in many countries with various merchant partners
- 100% installed and supported by MICROS
- Processes credit cards from any Terminal or Workstation
- 24 x 7 support
mycentral combined with LightTouch™ is a multimedia ordering system.Through its unique integration with MICROS’s mycentral, Light Touch™ becomes a wireless ordering solution that interfaces seamlessly with the restaurant’s existing MICROS EPOS system or ticket printer.
Light Touch™ is an interactive projector that turns any table on a flat surface into an instant 10” touchscreen. Guests can control the projector and interact with the menu card play games, check in on facebook or order a taxi, simply by touching the “interactive tablecloth”. This virtual display is spill proof, fingerprint resistant and it is as easy to clean as a regular table-top.
If you would like to know more about MICROS mycentral or the complete range of foodservice technology solutions MICROS-Fidelio offers for your business, please complete the following form. The information that you provide will be used to respond to your request appropriately or alternatively contact sales-eu@micros.com.