“After deploying HP server and storage technologies at our data centres to create a centralised IT system, solution deployment times have decreased five-fold. We now have an on-demand deployment capability and sufficient scalability to support 50 per cent year-on-year business growth.” Karoly Laczi, technical director of hosted services, MICROS-Fidelio (Ireland) Ltd.

Global Hotel Alliance (GHA) was founded in 2004 and is now the world’s largest alliance of independent hotels. Their promise is to deliver great value, memorable travel experiences and consistent levels of service, as well as ensuring universal recognition of guest loyalty programmes in all member hotels. GHA encompasses 11 prominent brands with 188 hotels around the world. They offer customers  and travel agents the option of booking both rooms and flights via their onestop website.

Louvre Hotels is Europe’s second largest hotel group, with more than 850 properties and 63,000 rooms. From economy hotels to four-star properties, Louvre Hotels is renowned for providing top-quality service without regard to the type of establishment. The group’s luxury market encompasses the Hôtel de Crillon and Concorde Hotels brands, and its economy segment makes up the Kyriad Prestige, Kyriad, Campanile and Première Classe brands. In recent years, the established leader has placed heavy emphasis on strengthening its brands’ image and expanding its network of properties internationally.

Mobile booking tools have become an important revenue generation resource within the hotel and catering industry allowing hoteliers to improve guest interaction while at the same time assisting them to meet their business objectives.

Hotel ZaZa Optimizes Revenue and Profits with OPERA Revenue Management System (ORMS)

Maximizing Hotel ZaZa’s bottom line with business intelligence tools to ensure optimal pricing, RevPar, and occupancy

Located in the heart of Sydney, The Observatory Hotel is a multiple award-winning 5-star hotel owned by global luxury brand Orient-Express. To help them keep track of all of these events, The Observatory Hotel uses OPERA Sales & Catering, which is fully integrated with OPERA Property Management System.