Hotels & Resorts Customers

MICROS-Fidelio offers a wide range of scalable and modular property and central solutions for effective hotel management. Whether you operate a single boutique hotel or an international, multi-branded hotel chain, MICROS-Fidelio will put together a solution that perfectly fits your unique business needs. The portfolio encompasses solutions for front office, back office, CRM, sales and catering, revenue management, reservations, distribution and a lot more. With more than 1,000+ certified interfaces to other systems we ensure the best connectivity and smooth running business processes.


Star Lodge Hotel

Star Lodge Hotel

Start Lodge Hotel chose Fidelio webSuite, the MICROS web-based front office solution for small hotels, pensions and boarding houses. In the Netherlands, the solution is sold by Van Hessen, a MICROS certified distribution partner.

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Protea Hospitality Group

Protea Hospitality Group

Protea Hotels is Africa's largest and leading hotel group, founded in 1984, manages, franchises and leases hotels across the Protea Hotels brand (125 hotels), comprising a full and diverse range of hotels and resorts, the lifestyle boutique Protea Hotel Fire & Ice! brand (2 hotels) and the African Pride Hotels collection (10 hotels). In addition to its 80 hotels in South Africa, Protea also has a significant presence in Malawi, Namibia, Nigeria, Tanzania, Uganda and Zambia.

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Data Center Case Study

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“After deploying HP server and storage technologies at our data centres to create a centralised IT system, solution deployment times have decreased five-fold. We now have an on-demand deployment capability and sufficient scalability to support 50 per cent year-on-year business growth.” Karoly Laczi, technical director of hosted services, MICROS-Fidelio (Ireland) Ltd.

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Global Hotel Alliance

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Global Hotel Alliance (GHA) was founded in 2004 and is now the world’s largest alliance of independent hotels. Their promise is to deliver great value, memorable travel experiences and consistent levels of service, as well as ensuring universal recognition of guest loyalty programmes in all member hotels. GHA encompasses 11 prominent brands with 188 hotels around the world. They offer customers  and travel agents the option of booking both rooms and flights via their onestop website.

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Louvre Hotels

Teaser Louvre Hotels Customer

Louvre Hotels is Europe’s second largest hotel group, with more than 850 properties and 63,000 rooms. From economy hotels to four-star properties, Louvre Hotels is renowned for providing top-quality service without regard to the type of establishment. The group’s luxury market encompasses the Hôtel de Crillon and Concorde Hotels brands, and its economy segment makes up the Kyriad Prestige, Kyriad, Campanile and Première Classe brands. In recent years, the established leader has placed heavy emphasis on strengthening its brands’ image and expanding its network of properties internationally.

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HMG Hotel Group

HMG Hotel Group Teaser

Mobile booking tools have become an important revenue generation resource within the hotel and catering industry allowing hoteliers to improve guest interaction while at the same time assisting them to meet their business objectives.

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Hotel ZaZa

logo hotel zaza

Hotel ZaZa Optimizes Revenue and Profits with OPERA Revenue Management System (ORMS)

Maximizing Hotel ZaZa’s bottom line with business intelligence tools to ensure optimal pricing, RevPar, and occupancy

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The Observatory

The Observatory logo

Located in the heart of Sydney, The Observatory Hotel is a multiple award-winning 5-star hotel owned by global luxury brand Orient-Express. To help them keep track of all of these events, The Observatory Hotel uses OPERA Sales & Catering, which is fully integrated with OPERA Property Management System.

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Contact

contact

Have a question about MICROS or our solution portfolio?
Then don’t hesitate to contact us at

P: +49 2131 137 0

sales-eu@micros.com