myfidelio.net provides a single image of your hotel to multiple channels and increases your business with your website, with travel agents and with Internet portals.
Our solutions are scalable and designed to respond to the distribution needs of independents, corporate hotels, resorts and hotel chains. Because myfidelio.net is integrated to all MICROS-Fidelio Property Management Systems, it is easy to use and it saves the cost of manually loading the same data in multiple channels. With more than 20 years of experience, our global team will help position your hotel successfully in the channels and increase your business in all markets.
Do you wish to increase the booking revenue by adding new channels to your property?
Are you tired of manually maintaining channels one by one and having to enter reservations in your hotels’ front office system one by one?
This is how myfidelio.net can help:
In addition, myfidelio.net provides a high level of expertise and account management with customer service centers located in Europe, Asia, Africa, Australia and the United States.
myfidelio.net offers a Software as a Service business model for hotels and hotel groups as an alternative business option to purchasing licenses. myfidelio.net is based on OPERA Reservation System (ORS) and hosted in a MICROS datacenter environment in Frankfurt am Main, Germany.
myfidelio.net assists you in selling your real time hotel inventory to your own customizable booking engine. The myfidelio.net front-end features additional services such as promotions, contracted rates, group bookings, secured login and multilingual functionality as well as online payment over your own website.
Individual hotels and hotel chains benefit from rich online booking functionality. Your own booking front-end for the website is available under two different options: myfidelio.net IBE and mywebsite
myfidelio.net IBE offers a pre-designed user interface for hotels that wish to use an out-of-the-box booking engine without any further development effort. Only a booking URL provided by myfidelio.net for your own website is required to drive business to your hotel. myfidelio.net IBE is customizable in terms of colours, images, hotel logo, description and offers integration options for hotel chains, too. A picture gallery, room images, availability calendar, integration with Google maps and online registration for repeating guests enrich the portfolio of functionality available to bookers. Search engine optimization is accessible for you directly in the application and you can also run valuable reports in the Web analytics tool. In partnership with PayPal and MICROS Payment Gateway, we will offer secure online payment options for myfidelio.net IBE.
In addition, the myfidelio.net IBE comes together with a mobile optimized booking engine, for users of smartphones and tablets, and with a Facebook booking widget.
mywebsite is a fully customized booking engine, which fulfills all individual requirements of your hotel. mywebsite can be integrated completely into the hotel homepage and the booking process is defined by yourself. Your hotel and your web agency are able to develop an individual booking engine, based on Opera Web Suite (OWS) Web Services, with complete flexibility in design.
In order to reach a broad base of travel agencies worldwide, the GDS terminals of Amadeus, Sabre, Worldspan and Galileo are an essential source of hotel bookings, apart from airline and rental car business. Not only traditional travel agents, but also online travel agencies make use of GDS technology to book both business and leisure travel.
myfidelio.net works with a dedicated interface to the Pegasus Ultra Switch linking to all four major GDS. Through this interface, hotels are linked to more than 500,000 travel agency terminals worldwide. In addition, more than 100 internet portals connected through Pegasus will extend the booking opportunities over the GDS to travelers and travel agents.
The myfidelio.net generic GDS code is IQ. This code was created to offer a sales opportunity to independent hotels and small hotel groups for representation in all 4 major GDS.
In addition, myfidelio.net maintains private label GDS codes which allow our chains to gain unique market recognition and marketing opportunities.
As a standard, myfidelio.net offers GDS connectivity in the highest technology level available on the market, using “Next Generation Seamless” and “Total Pricing”. Both features enable hotels to communicate in real time and with the highest level of transparency with the travel agent. The latest functionality such as "Multiroom shopper" is an additional feature we support.
Hotel Revenue and Reservation Managers have challenges to keep rate parity among all different distribution channels at all times. In order to avoid updating each portal manually, myfidelio.net has developed real two-way interfaces to the major online travel agencies and internet portals worldwide. These interfaces include connectivity to the world market leaders Expedia.com, booking.com, Hotel.de, Venere.com and a variety of other booking sites.
As such, hotels using myfidelio.net for distribution have the option to distribute their hotel inventory, public rates, contracted rates and availability to all online travel agencies and websites that are directly connected to myfidelio.net.
All reservations of each different booking site are consolidated in myfidelio.net. For hotels with 2 way interfaces to their PMS, the redundancy of entering faxed and e-mail reservations from the portals can be removed. With no delay in the system, hotels are able to save time and achieve rate parity among many different booking sites.
myfidelio.net uses the same technology as OPERA Reservation System on a Software as a Service business model. Under this business model, you don’t need to invest in hardware or licenses upfront and the maintenance of the distribution system with all the channels is provided as a service to your hotel, upon a recurring fee. It makes it affordable for your hotel to use the most advanced reservation technology, so that you can focus your efforts in your revenue management and hospitality business and myfidelio.net takes care of the connections and the distribution services.
The OPERA Enterprise Solution is a fully integrated suite of products that can be easily combined for deployment at any size of organization — from the single-property hotel to global, multi-branded hotel chain environments. Hotels and chains can choose just the products and features they need.
OPERA Enterprise Solution is modular and scalable. OPERA modules include property management, sales and catering, quality management, gaming and comp accounting, and mixed use condo/hotel room management. In addition, the OPERA Enterprise Solution offers central management products including the OPERA Reservation System for both guestroom and function space sales, the OPERA Customer Information System, a customer relationship management package specifically designed for the hospitality industry; and Sales Force Administration, which provides centralized lead management and sales support for regional and national Sales teams.
All MICROS-Fidelio front office solutions can be integrated with myfidelio.net. The unique myfidelio connector assists you to control your rates and to receive reservations from only one system: Your property management system (PMS). This two-way functionality of data upload and download will enable you to take full control of your distribution directly from any of the MICROS-Fidelio PMS products. This includes Opera PMS (stand alone, multi property and express version), OPERA Central Reservation System and all MICROS-Fidelio legacy PMS products (version 6 and 7) as well as Suite 8:
Your local customer service representatives all over the world will support you whenever you require consultancy or assistance with myfidelio.net. For the distribution strategy you wish to use, they will find the best way to implement.
For hotel chains a dedicated account manager will guide through the key elements of online hotel distribution. Regular quality audits of your content within the channels will be carried out to find ways to increase reservations.
With the hotel go live in the channels your customer service provides you a personal training which suits to the particular needs you have. Even after the go live trainings can be booked – either online or personal.
If you wish to get more information about training in your region, click here
Your Customer Service Offices are available on nearly every continent of the world: Europe, North America, Australia, Asia and Africa!
Find your local office worldwide
Europe, Africa and Middle EastOffice hours: Monday - Friday 09.00 am - 6.00 pm (GMT+1)Central Customer Service EAME - NeussE-mail: EAME-IQmyfidelio@micros.comPhone: +49 2131 137 - 113Fax: +49 2131 137 - 404Management TeamDr. Peter AgelVice President Distribution Logistics, MICROS-Fidelio Europe, Africa and Middle EastPhone: +49 2131 137 213Fax: +49 2131 137 404E-mail: firstname.lastname@example.org
Andrea Carrillo BianchiSenior Director eCommerce - Europe, Africa & Middle EastPhone: +49 2131 137 214Fax: +49 2131 137 404E-mail: email@example.com
Sabina SundbergCustomer Service Manager, MICROS-Fidelio Europe, Africa and Middle EastPhone: +46 8 629 19 92Fax: +46 8 629 19 10E-mail: firstname.lastname@example.org
Australia Office hours: Monday - Friday 9.00 am – 5.30 pm (GMT+10)Customer Service SydneyE-Mail: APmyfidelio@micros.comPhone: +61 2 9485 - 1273 / 1272 / 1271Fax: +61 2 9485 1397Management TeamRachel PelikanRegional Operations Manager myfidelio.net, MICROS-Fidelio AustraliaPhone: +61 (2) 9485 1200Fax: +61 (2) 9485 1399E-mail: email@example.com
Asia Pacific Office hours: Monday - Friday 9.00 am – 5.30 pm (GMT+10)Customer Service SingaporeE-Mail: APmyfidelio@micros.comPhone: +65 6354 8082 / 8081 / 8165Fax: +61 2 9485 1397
United StatesOffice hours: Monday - Friday 8.00 am – 5.00 pm (GMT-5) Customer Service Columbia E-mail: US-myfidCS@micros.comPhone: +1 443 285 6000Fax: +1 443 285 6505Management TeamJean-Philippe DumontManager Business Unit North AmericaPhone: + 1 443 285 6174 Fax: + 1 443-283-4027E-mail: firstname.lastname@example.org
Find your local office in EAME
Austria Office hours: Monday - Friday 8.00 am – 5.00 pm (GMT+1)Customer Service ViennaE-mail: email@example.comPhone: +43 1 610 990Fax: +43 1 610 99 1039
Belgium Office hours: Monday - Friday 9.00 am – 5.00 pm (GMT+1)Customer Service Belgium – Van Hessen Partner officeE-mail: firstname.lastname@example.orgPhone: +32 (0) 16 - 60 70 20Fax: +32 (0) 16 - 60 70 19
BalticsOffice hours: Monday - Friday 9.00 am – 6.00 pm (GMT+2)Customer Service Tallinn – BHRS partner officeE-mail: email@example.comPhone: +372 66 16 662Fax: +372 66 16 665
Bulgaria Office hours: Monday - Friday 9.00 am – 6.00 pm (GMT+2)Customer Service SofiaE-mail: firstname.lastname@example.orgPhone: +359 (2) 944 11 48Fax: +359 (2) 943 47 00
CroatiaOffice hours: Monday - Friday 9.00 am – 5.00 pm (GMT+1)Customer Service Zagreb E-mail: email@example.comPhone: +385 1 611 0303Fax: +385 1 611 0359
Czech Republic Office hours: Monday - Friday 9.00 am – 5.00 pm (GMT+1)Customer Service PragueE-mail: firstname.lastname@example.orgPhone: +420 261 214 142Fax: +420 26 1215 720
EgyptOffice hours: Monday - Friday 9.00 am – 5.00 pm (GMT+2)Customer Service CairoE-mail: email@example.comPhone: +20 2 33 01 01 18Fax: +20 2 30 58 229
Finland and DenmarkOffice hours: Monday - Friday 8.00 am - 4.00 pm (GMT+2)Customer Service TurkuE-mail: firstname.lastname@example.orgPhone: +358 (0)303 9101Fax: +358 (0)303 9102
FranceOffice hours: Monday - Friday 9.00 am – 5.00 pm (GMT+1)Customer Service Aix en ProvenceE-mail: email@example.comPhone: +33(0)8 26 30 80 00Fax: +33(0)4 42 90 67 02
Germany Office hours : Monday - Friday 9.00 am - 6.00 pm (GMT+1)Customer Service NeussE-mail: DEfirstname.lastname@example.orgPhone: +49 180 5678 812Fax: +49 2131 137 777
GreeceOffice hours: Monday - Friday 9.00 am – 5 pm (GMT+2)Customer Service AthensE-mail: Fideliosupport@eurotel.grPhone: +30 210 65 95 000Fax: +30 210 65 49 509
HungaryOffice hours: Monday - Friday 9 am – 6 pm (GMT+1)Customer Service BudapestE-mail: MF-HU-MYFIDELIO@micros.comPhone: +36 1 263 7325Fax: +36 1 263 7380
IsraelOffice hours: Monday – Friday 9.00 am – 6.00 pm (GMT+2) Customer Service Or YehudaE-mail: email@example.comPhone: +972 35 33 30 99Fax: +972 35 33 56 66
Italy Office hours : Monday - Friday 8.00 am - 5.00 pm (GMT+1)Customer Service MonzaE-mail: firstname.lastname@example.orgPhone: +39 039 2364 500Fax: +39 039 2364 510
NetherlandsOffice hours: Monday - Friday 9.00 am – 5.00 pm (GMT+1)Customer Service Netherlands – Van Hessen Partner officeE-mail: email@example.comPhone: + 31 (0) 180 44 28 00Fax: + 31 (0) 180 44 28 50
NigeriaOffice hours: Monday - Friday 9.00 am – 5.00 pm (GMT+1)Customer Service AbujaE-mail: firstname.lastname@example.orgPhone: +234 9 290 5512Mobile: +234 806 966 1773
Norway Office hours : Monday - Friday 8.00 am - 4.00 pm (GMT+1)Customer Service OsloE-mail: email@example.comPhone: +47 22 80 98 05Fax: +47 22 38 23 08
PolandOffice hours: Monday – Friday 9.00 am – 5.00 pm Customer Service WarsawE-mail: firstname.lastname@example.orgPhone: +48 22 86 76 743Fax: +48 22 86 76 722
PortugalOffice hours: Monday - Friday 9.00 am – 6.00 pm (GMT)Customer Service LisbonE-mail: email@example.comPhone: +351 218 62 1020Fax: +351 218 62 1025
RomaniaOffice hours: Monday - Friday 9.00 am – 6.00 pm (GMT+2)Customer Service BucharestE-mail: firstname.lastname@example.orgPhone: +40 21 242 31 20 (52)Fax: +40 21 242 11 12
RussiaOffice hours: Monday – Friday 9.00 am – 6.00 pm (GMT+3) Customer Service Moscow – HRS partner officeE-mail: email@example.comPhone: +7 495 79 69 902Fax: +7 495 79 69 901
South AfricaOffice hours: Monday - Friday 8.00 am – 4.30 pm (GMT+2)Customer Service JohannesburgE-mail: firstname.lastname@example.orgPhone: +27 (0)11 74 55 320Fax: +27 (0)11 74 55 444
SpainOffice hours: Monday – Thursday 9.00 am – 6.00 pm, Friday 8.00 am – 3.00 pm Customer Service MadridE-mail: SPSOPORTEMYFIDELIO@micros.com Phone: +34 91 417 75 40Fax: +34 91 556 61 95
Sweden Office hours: Monday - Friday 8.30 am - 5.00 pm (GMT+1)Customer Service StockholmE-mail: email@example.comPhone: +46 (8) 629 1950Fax: +46 (8) 629 1960
SwitzerlandOffice hours: Monday - Friday 8.00 am – 5.30 pm (GMT+1)Customer Service Zurich – MICROS-Fidelio SuisseE-mail: CHfirstname.lastname@example.orgPhone: +41 44 701 9600 Fax: +41 44 701 9601
TurkeyOffice hours: Monday - Friday 9.00 am – 6.00 pm (GMT+2)Customer Service Istanbul – Protel partner officeE-mail: email@example.comPhone: +90 212 444 75 85Fax: +90 212 283 67 98
UK & Ireland Office hours: Monday - Friday 9.00 am - 5.30 pm (GMT)Customer Service Slough E-mail: UKmyfidelioCS@micros.comPhone: +44 1753 536 969Fax: +44 (0)1753 501 646
United Arabian EmiratesOffice hours: Monday - Friday 8.00 am – 1.00 pm, and 2.00 pm – 7.00 pmCustomer Service Dubai – KIT partner officeE-mail: firstname.lastname@example.orgPhone: +971 4 39 89 999Fax: +971 4 39 88 440
For all other countries in Europe contact:
Europe, Africa and Middle EastOffice hours: Monday - Friday 09.00 am - 6.00 pm (GMT+1)Central Customer Service EAME - NeussE-mail: EAME-IQmyfidelio@micros.comPhone: +49 2131 137 - 113Fax: +49 2131 137 - 404
We have a team of professional designers, web analysts and web-developers that have forward-thinking and creative ideas to design your booking engine in the most user-friendly way. Our own proprietary e-commerce technology has been successfully used by over 1.000 hotels, generating proven additional revenues and customer loyalty. It is all based on OPERA Web Services and fully customizable to your own requirements, by selecting specific functionality and applying your own look & feel.
In addition, MICROS offers a variety of web applications that can be used in combination with myfidelio.net. One example is the OPERA webProposal which is used for the creation of meeting proposals online. Another is the mystaymanager, which will empower any guest to manage his or her own stay online from an own mobile device. Please do not hesitate to contact your customer service consultant to know more.
Travel agents appreciate a timely payment of their commissions and hotels that settle them in an accurate manner definitely enjoy more loyalty from their distributors. Hotels working with the MICROS solutions at hotel level and with myfidelio.net are free to use the services of any commission payment provider company of their choice. MICROS has a variety of integration scenarios to provide the necessary data for commission settlement.
In addition, myfidelio.net has a partnership with Worldwide Payment Systems Network (WPS), which is a leading data and payment processing company specialized in the payments of travel agencies commissions. This partnership involves a preferential fee and data export facilities from myfidelio.net or from the hotel’s property management system to WPS. WPS offers a global solution for payments with multilingual capability, personalized payment options and reconciliation reports.
Take a look at WPS presentation
myfidelio.net distributes over 3.200 Hotels to travel agents, Internet portals and hotel websites. Our customers are chains under private label representation as well as independent hotels and hotel chains represented under the generic code IQ.
Some of our customers are: www.globalhotelalliance.com
Pegasus is the global switch provider for connectivity to the travel agency community providing access to the Global Distribution Systems (GDS). With the Pegasus Online Distribution Database a multitude of internet portals can seamlessly be connected at a time to the hotels’ central reservation systems. Learn more: www.pegs.com
Lanyon is the largest provider of content management for hotel information as well as handling of request for proposals (RFPs) with travel management companies. Lanyon Content Control Center enables central reservation systems providers to manage hotel information for all Global distribution systems (GDS) and Pegasus channels consistently and efficiently. Learn more: www.lanyon.com
VFM Leonardo is a technology leader in online visual content management and distribution systems. With Vscape hotels and hotel chains are enabled to distribute and display photos, virtual tours and videos in front of millions of in-market travel shoppers online. Learn more: www.vfmleonardo.com
Worldwide Payment Systems (WPS) is a leading data and payment processing company specialized in the payments of travel agency commissions. WPS has been specially developed to suit both hotels and travel agents needs, leading to the optimization of the cost of operations and to the personalization of the service. Learn more: www.wpsnetwork.com
Amadeus is a leading transaction processor for the global travel and tourism industry, providing technology solutions to both travel providers and travel agencies. The Amadeus global distribution system (GDS) is the largest central reservation system for booking flights, hotels, rental cars and other travel related services in Europe. Learn more: www.amadeus.com
Sabre Travel Network connects travel buyers and sellers through the world’s largest travel marketplace, the Sabre global distribution system (GDS). Being founded by American Airlines as the first airline reservation system, Sabre is of high relevance for travel agencies in the US Market. Learn more: www.sabretravelnetwork.com
Travelport operates the Galileo and Worldspan global distribution systems, which connect travel agencies, corporations and travel web sites on virtually every continent to thousands of travel suppliers throughout the world. With their global presence Travelport has a market share of about one third of all GDS business. Learn more: www.travelport.com
SmartHOTEL channel management offers a smart and easy solution for seamless connectivity to a variety of internet portals as distribution channels for hotel rooms. SmartHOTEL is based in the Netherlands and connects via true XML interfaces to booking.com, Expedia.com, hotel.de, HRS.de, Venere.com and a couple of Dutch channels. Learn more: www.smarthotel.nl
Venere.com, leading internet portal for the online hotel reservations market, offers online booking for hotels from 1 to 5 stars, B&B’s, guest houses, vacation rentals, country houses and more. Venere.com features real-time rates, availability, special offers and the best deals on the web. Learn more: www.venere.com
hotel.de operates one of the leading free internet hotel reservation services through the addresses www.hotel.de and www.hotel.info. The internet portals offer business and private customers the possibility to book hotels of all categories throughout the world at preferred rates. Learn more: www.hotel.de
Hotelzon is a leading corporate online hotel booking company that offers booking services and technology to corporate clients, hotels and agency partners. The Hotelzon proprietary booking system offers the availability and price information as well as booking functionality to hotels worldwide including an exclusive hotel inventory in Finland, Sweden, China and UK. Learn more: www.hotelzon.com
Expedia.com is a globally well known internet portal providing consumers everything they need for researching, planning, and purchasing a whole trip. The company provides direct access to one of the broadest selections of travel products and services through its North American web site, localized versions throughout Europe, and extensive partnerships in Asia. Learn more: www.expedia.com
2012 - AprilDid you know that the industry’s most integrated Channel Management System distributes your property to the major OTAs for a flat fee which includes an unlimited number of reservations?
It’s a contstant challenge to keep rate parity among all direct- and indirect distribution channels. That is why myfidelio.net has developed proper two-way interfaces to the major Online Travel Agencies (OTAs) and internet portals worldwide such as Expedia.com, Booking.com, Hotel.de, HRS.com, Venere.com and a variety of additional booking sites - via the Micros Channel Manager.
The reservation delivery of each booking site is consolidated in myfidelio.net and also for hotels with 2 way interfaces to their PMS, the redundancy of entering e-mailed or faxed reservations directly from the websites can be removed. With real time data, hotels are able to save time as well as achieve rate management among the different booking sites.
2011 - AprilWPS (Worldwide Payment Systems) is a leading data and payment processing company specialized in the payments of travel agencies commissions. WPS system has been specially developed to suit both hotels and travel agents needs, leading to the optimization of the cost of operations and to the personalization of the service.
Today, WPS works with more than 140.000 entities within the travel industry among them: Starwood Hotels and Re-sorts, Rezidor EMEA, Louvre Hotels, Small Luxury Hotels, Luxury Life Style, Luxe Worldwide Hotels, Concorde Hotels, Great Hotels of the World, Exclusive Hotels, Banyan Tree Hotels and Resorts, Tokyu Group, The Rocco Forte Collection, Jumeirah Hotels, etc…
Among the hotel groups that use the myfidelio.net services and have already started using WPS systems there are: Sana Hotels, Kempinski Hotels, Danubius Hotels, Elite Hotels and a variety of independent hotels.
2011 - FebruaryTIG Global, the leading interactive marketing agency for the hospitality industry, recently joined the MICROS family as part of MICROS eCommerce Services. With over a decade of experience in driving revenue directly through the online space for a variety of hospitality clients, TIG Global brings its Internet savvy marketing skills and boutique agency personality to the company, adding a unique personal touch to the MICROS suite of superior technology products.
Meet us together with myfidelio.net representatives at ITB Berlin at the MICROS exhibit in Hall 9.
2010 - DecemberWe have the pleasure of re-introducing the Micros Travel booking channel!
Micros Travel has been trading exclusively in the area of Travel Technology since the early 1980’s. Micros Travel operates a point of sale system called Sabs agent to over 10,000 agents across the UK and Eire.
The channel connection type based on Opera Web Services (OWS) enables functionality such as Dynamic Base Rates, BAR Rates, BAR Based rates.
Micros Travel channel is available for all myfidelio.net hotel customers and requires only a few very easy steps to activate.If you have any questions or require additional information please contact the myfidelio.net Customer Service team: EAME-IQmyfidelio@micros.com
2010 - September
Your Internet booking engine ist the most cost effective distribution channel as no commission is paid to any third party provider. While Internet Portals can help increase your availability in the World Wide Web, your Hotel Booking Engine offers you the most independent, customizable and flexible source of reservations.
To increase your revenue for direct distribution, myfidelio.net has enhanced the customizable booking engine mylink with new features. With this special edition of our newsletter, we wish to share the latest mylink features that are available for your hotel—at no extra cost.
We are pleased to present the following new functionality to you:
Please find below all details to increase revenue over your Hotel homepage. Feel free to contact your customer service representative for further details.
2010 - AugustSummer vacations are over and before you know it 2011 is knocking on your door!
We have mentioned it before; did you know that Travel Agents can book 331 days in advance on the GDS? They can already book rooms for well into 2011. As most rates expire in December 2010 you could potentially already be missing out on room nights.
We would also like to take the opportunity to highlight a few “best practices” which may help to increase your booking volumes.
If you have questions or would like to know more about what you can do for your property, click here to find contact details for your local myfidelio.net representative.
2010 - Junemyfidelio.net is constantly reviewing the market trends and enhancing technology and services to provide to you excellence in distribution. With this special edition of our newsletter, we wish to share the most important GDS features that are available for your hotel.
These features will meet the expectations and demands coming from the travel industry today, and at the same time considerably strengthen your positioning on the market, as well as potentially increase your business and revenue.
2010 - AprilWe have the pleasure to inform you that we have launched a direct connection with hotel.info/hotel.de, one of the leading worldwide online hotel reservation services!
This direct connection via myfidelio.net will allow you to manage your rates, rooms and reservations for hotel.info/hotel.de di-rectly via your hotel system!
2010 - FebruaryOnline booking channels available via myfidelio.net
2009 - DecemberYet another exciting year is soon coming to an end!
Let’s take a moment and look back on the many good things that hap-pened during 2009, and at the same time look ahead, and forward, to the many good things the new year will bring us.
2009 - SeptemberTogether with the upgrade to SP3 (V5.0.01.03) on Sunday the 21st of June 2009, myfidelio.net launched the integration of PayPal to mylink.
This integration allow hotels to obtain payment for deposits linked to specific rates offered in the front-end of mylink. This will add value to mylink and allow the hotel to secure revenues.
2009 - MarchWe have the pleasure to inform you that we have launched a direct connection with Hotelzon!
This direct connection via myfidelio.net will allow you to manage your rates, rooms and reservations from Hotelzon directly from your hotel system and this is a unique opportunity for you!
2008 - NovemberFollowing the successful upgrade of myfidelio.net to version 5 in August this year, we would like to take the opportunity to highlight some of the great new functionalities once more, and to show you some examples of how hotel customers are using them.
2008 - JulyWe are happy to announce that on Sunday the 24th of August myfidelio.net will upgrade to version 5.
The upgrade is scheduled for the morning time CET (GMT+1), exact time and duration will be advised in the week commencing 11th August.
2008 -MayAs a result of an increasing usage of social media by online consumers, we also see a greater demand for good and accurate content. How reliable is yours, both seamless and non seamless? When did you last view or update your content? Wouldn’t you like to take the opportunity to control your own content and the channels (websites) you want to distribute your data to?
2008 - AprilWe have the pleasure to inform you that we have launched a direct connection with Booking.com!
This direct connection via myfidelio.net will allow you to manage your rate, rooms and reservations from Booking.com directly from your hotel system and this is a unique opportunity for you!
2008 - MarchIXeo and Myfidelio.net have the pleasure of introducing - micros-IX - a new flexible online booking portal designed for hotels wanting to sell unlimited customized packages on their own website and which combines your hotel products with destination information, such as country and city information, history, sightseeing, shopping, culture, transport information, event search and many more features
2008 -FebruaryMyFidelio has launched a direct connection with Expedia!
As Expedia is becoming one of your most important distribution channels, we would like to inform you in this special edition about what it is this new interface, the benefits and how easy it is for you to start using it!
2007 - DecemberAs we are soon about to enter a new year we would like to take to the opportunity to reflect back on some interesting things that happened during the year as well as let you in on some of the very exciting things about to take place next year.
2007 - NovemberWe have previously focused on how you can make your hotel information look attractive to bookers by loading nice room and rate descriptions, images, adding marketing messages etc.
We would now like to give you some recommendations on rate structures which we believe could increase your booking volumes. We have suggestions on promotions you can load for different seasons, and how you can choose to sell your promotions as well as other rate types in different channels depending on the specific market they target.
2007 - OctoberWe often hear things like "a travel agent called and said they can’t book us in their booking system, but I know we have lot’s of rooms available, why can’t they book us?".
So this month we will focus on what you can do in order to improve your availability and increase your bookings volumes, especially via the GDS systems (Amadeus, Galileo, Sabre, Worldspan).
2007 - SeptemberSummer is coming to an end and we trust you’ve had a fruitful season!
We know it’s hard to speed up and get back on track again so in this first edition of the year we decided to go easy on you and focus on a few but yet very important topics. We hope you’ll find this well and there will be more to come in the next edition!
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