Get your property into shape for the future and feel assured – You’re in control of every aspect of your business
Your customer reservation and handling is critical to your business. The Fidelio Suite8 solution sets the de facto industry standard for Property Management Systems (PMS). Thanks to full integration, Suite8 automates processes, helps reduce mistakes, boosts sales, optimises occupancy rates and in essence significantly increases your guests’ satisfaction.
Streamline your bookings, check-in and check-out with the Reservation Navigator, get all the information you need to keep things running smoothly on one screen. With our customisable grids you can navigate arrivals, in-house guests, departures, financial accounts and waiting list. Thanks to the automatic storage of all reservation details on a per-day basis during the reservation process, you benefit from perfectly accurate statistics.
Other valuable features designed to make your business run more smoothly include waiting list reminders, multiple guest handling, party management, guest transportation, guest locator, package detail and much more. The confirmation letters option allows you to automatically send out customised and personalised letters and e-mails in any language you define. Suite8 also features a highly effective Room Rack, which gives you a complete overview of all your rooms at a glance.
The defragmentation tool helps optimise the allocation and occupancy of rooms. With the user-friendly ‘drag and drop’ function reservations can easily be completed or modified and room moves notified.
Make the most of our integrated guest, room and rate management.
For the most flexible offer creation Suite8 lets you define an unlimited number of rates, various age groups for children’s rates and different promotions, such as early booking discounts or length of stay (3 for 2). This allows you to simply link new promotions to existingrates instead of having to create new rate codes.
Every department and every employee can access the information you define on the guests’ profile. Everyone knows what needs to be done – front desk, catering, maintenance – from broken light bulbs and early check-ins to which rooms need to be cleaned. The Housekeeping module gives you a complete view of the property status helping you to organise your room attendants, and search according to numerous options such as clean or vacant rooms and arrivals expected. Lost & Found allows the recording and targeted searching and tracking of items. With our unique Voucher Management tool, vouchers can be printed, read from bar codes and redeemed against a guest invoice.
Class-leading functionality for improved efficiency and smooth operation
MICROS-Fidelio Suite8 introduces integration to the Social Media sites such as Facebook and Twitter.
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Have an enquiry about our Suite8 solution? Please don’t hesitate to contact us at