webHotel is a new e-Commerce hotel product and services platform that integrates OPERA with the content management system Hotel Commerce Platform, enabling MICROS to provide the entire range of products related to website design. The end-result is a truly integrated web presence that drives revenue and makes our hotel client more competitive in the online world.
Together with Content Management System (CMS), Experience Management and integrated booking path, the webHotel Web Booking Engine works with legacy sites and is available for independent hotels and chains who require an integrated booking engine with customization of the look and feel. This product is replacing the legacy the mylink Booking Engine.
The current main features of webHotel Internet Booking Engine are:
- Support for Promotional Pricing
- Group Booking Support
- Negotiated Rates Support
- Configurable, Customizable Confirmation, Cancellation, User Recovery, Password Recovery emails
- Dynamic Package Pricing for add-on packages
- Average Nightly Rate and Total
- Guest Profile Management
- Previous Stay History
- Experience Management & Targeted offers
- Google Analytics Integration
- Multi-properties / Regional Availability
- Chain Support
Very soon, our product will be enhanced by:
- Facebook Availability and Reservations Frame
- Alternate Availability
- Itinerary Bookings
- Google Attractions
- Strike through Pricing with Percent Off Support for Savings Indication
Discover the Benefits
Experience Management is a feature that offers competitive edge. webHotel features a user-friendly website design and management solution that serves personalized smart-content to users based on their web origin, previous web history and preferences.
For independent hotels, webHotel provides a number of out-of-the-box design templates that offer a choice of design styles. Each template can be intricately customized using images, rich media and a variety of color and font motifs to project the unique brand and personality of the hotel.
The integrated webHotel booking engine guides the guest through a step-by-step process that allows availability checks based on dates, room type and rate. Also here, targeted merchandising and up selling is presented to the guest based on their profile and navigation behavior (Experience Management).
The booking engine collects customer information and payment details. The booking process allows the guest to review the reservation and make any necessary changes before finalizing the booking. An automatic confirmation can then be emailed to the guest or sent to their mobile phone. The webHotel platform offers hotel wide flexibility in designing a program to meet their requirements.
webHotel Internet Booking Engine is available as a service hosted from any of the MICROS Data Centers.
It accesses your OPERA or myfidelio.net database via OPERA Web Services and provides security, system monitoring, disaster recovery, application monitoring and PCI Compliance.
webHotel Internet Booking Engine provides options for independent hotels, chains and industry affiliations, ensuring the ideal fit for your needs.
Customers need to order SSL certificate.
The custom design and branding of webHotel Internet Booking Engine, as well as the configuration of your content and activation of Experience Manager, are covered by a one-time fee.
Utilization, hosting, upgrades and ongoing consultancy are covered by a recurring monthly fee, based on the number of rooms that your hotel or chain has.