MICROS eCommerce Services has introduced the next generation of its Internet Booking Engine, called webHotel IBE, which can be connected directly to your OPERA PMS or OPERA ORS, powering your website with a state-of-the-art booking path.
The webHotel IBE comes always together with a Facebook booking widget. OPERA Customers can in addition to the webHotel IBE buy a mobile optimized booking path enriched by check-in/check-out, room services and guest services, which is the mystaymanager.
The current main features of the webHotel Internet Booking Engine are:
Experience Management is a feature that offers competitive edge. webHotel IBE features a user-friendly website design and management solution that serves personalized smart-content to users based on their web origin, previous web history and preferences.
webHotel IBEl provides a number of out-of-the-box design templates that offer a choice of design styles. Each template can be intricately customized using images, rich media and a variety of color and font motifs to project the unique brand and personality of the hotel.
The integrated webHotel IBE booking engine guides the guest through a step-by-step process that allows availability checks based on dates, room type and rate. Also here, targeted merchandising and up selling is presented to the guest based on their profile and navigation behavior (Experience Management).
The booking engine collects customer information and payment details. The booking process allows the guest to review the reservation and make any necessary changes before finalizing the booking. An automatic confirmation can then be emailed to the guest or sent to their mobile phone.
webHotel IBE comes always with a Facebook booking widget.
webHotel IBE is available as a service hosted from any of the MICROS Data Centers.
It accesses your OPERA database via OPERA Web Services and provides security, system monitoring, disaster recovery, application monitoring and PCI Compliance.webHotel IBE provides options for independent hotels, chains and industry affiliations, ensuring the ideal fit for your needs.
Customers need to order SSL certificate.
The custom design and branding of webHotel IBE, as well as the configuration of your content and activation of Experience Manager, are covered by a one-time fee. The set up of a booking path for the website and a Facebook booking widget are included in the one-time fee.
Utilization, hosting, upgrades and ongoing consultancy are covered by a fixed recurring monthly fee, based on the number of rooms that your hotel or chain has.
Screenshot bookingpath webHotel IBE Copenhagen
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