multi-channel transparency

MICROS-Retail POS solutions empower your employees to deliver superb service by providing real-time information on customers, inventory and transaction history. This allows sales associates to quickly answer queries, personalise interactions, efficiently process exchanges and returns, and maximises every selling opportunity.

Your business rises and falls on customer relationships. Whatever the touchpoint, every interaction and transaction is an opportunity – both to know your customer better and to strengthen their loyalty by offering them extra value in the form of rewards, special offers and service tailored to their unique needs.

MICROS-Retail’s sophisticated loss prevention solution helps you quickly detect, investigate and shrink your losses. Using advanced, exception-based reporting techniques, our loss prevention solution analyses transaction data, identifies patterns that may indicate fraud or theft, issues alerts and recommends further exploration, based on the likely severity of the wrongdoing.

The tough challenge for eCommerce retailers is to draw the target audience to their website, engage their interest and convert them into satisfied, loyal customers. Fortunately, MICROS-Retail eCommerce solutions offer everything you need to meet the challenge.

With the demand for private label goods growing significantly, retailers and manufacturers need fast, innovative product development solutions in order to be successful. They also need to respond quickly to market conditions whilst still protecting their customers and brand.

MICROS provides a variety of quality, energy-efficient Point-of-Sale terminal solutions for every environment. The equipment is designed and developed with sustainability in mind; all hardware that MICROS ships is RoHS compliant.

MICROS-Retail order management solutions combine remarkably rich functionality with unmatched flexibility. In the simplest terms, this direct commerce software allows customers to order in any way they choose, yet does not compromise the quality and timeliness of the shopping experience or the efficiency and profitability of your operations.

Hundreds of retailers successfully employ MICROS-Retail solutions. Download a few recent case studies and see for yourself.